Vetter Pet Care LLC Privacy Policy
Last Modified on March 22, 2017
Vetter Pet Care LLC (“Vetter”) cares deeply about privacy and respects your personal information. This section puts forth detail on what information is collected, when it is collected, and how it is utilized on the website vetterpetcare.com when you (“User”) utilize the site.
This Privacy Policy has been compiled to better serve those who are concerned with how their Personal Information is being used online. Please carefully read this Privacy Policy to get a clear understanding of how we collect, use, protect, or otherwise handle your Personal Information in accordance with our website.
What personal information do we collect?
When utilizing our site, we may collect data relating to your IP address, domain server, type of device, web browser, and location where you’re accessing the site. For registered User’s of the site, we collect information such as User identification and password, along with personal details such as name, mailing address, email, telephone number, pet information, credit card details, etc. to help facilitate a positive and expedited experience.
When do we collect information?
We collect information from you when you utilize the site, register for an appointment(s), fill out a form, and/or utilize live chat.
How do we use your information?
We may use the information we collect from you in the following ways:
• To personalize your experience and provide the best possible experience on the site.
• To improve our website in order to better serve site users.
• To quickly process your transactions.
• To send periodic emails regarding your account or other suggested services.
• To follow up with users after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems. In addition, all credit card information supplied is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order and when User’s enter, submit, or access their Personal Information in order to maintain the safety of your Personal Information. Most transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with an improved experience. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Third-party disclosure
We do not sell, trade, or otherwise transfer or distribute to outside parties your Personal Information unless we believe in good faith that law requires us to do so.
Privacy of Children
We do not market the website or service to children under 18 years old and anyone under 18 years old is not permitted to utilize the website or service.
Data Breach
Should a data breach occur, Vetter will notify Users at the earliest reasonable convenience.
Removal of Personal Information
If at any time a registered User wishes to remove certain or all stored Personal Information, User will be able to delete selected information or their entire account from the website simply by logging into their Account and following prompts.
Contacting Us
If there are any questions regarding this Privacy Policy, you may contact us at general@vetterpetcare.com.