Last Modified on March 22, 2017
Vetter Pet Care LLC (“Vetter”) cares deeply about privacy and respects your personal information. This section puts forth detail on what information is collected, when it is collected, and how it is utilized on the website vetterpetcare.com when you (“User”) utilize the site.
What personal information do we collect?
When utilizing our site, we may collect data relating to your IP address, domain server, type of device, web browser, and location where you’re accessing the site. For registered User’s of the site, we collect information such as User identification and password, along with personal details such as name, mailing address, email, telephone number, pet information, credit card details, etc. to help facilitate a positive and expedited experience.
When do we collect information?
We collect information from you when you utilize the site, register for an appointment(s), fill out a form, and/or utilize live chat.
How do we use your information?
We may use the information we collect from you in the following ways:
• To personalize your experience and provide the best possible experience on the site.
• To improve our website in order to better serve site users.
• To quickly process your transactions.
• To send periodic emails regarding your account or other suggested services.
• To follow up with users after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems. In addition, all credit card information supplied is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order and when User’s enter, submit, or access their Personal Information in order to maintain the safety of your Personal Information. Most transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use 'cookies'?
We do not sell, trade, or otherwise transfer or distribute to outside parties your Personal Information unless we believe in good faith that law requires us to do so.
Privacy of Children
We do not market the website or service to children under 18 years old and anyone under 18 years old is not permitted to utilize the website or service.
Should a data breach occur, Vetter will notify Users at the earliest reasonable convenience.
Removal of Personal Information
If at any time a registered User wishes to remove certain or all stored Personal Information, User will be able to delete selected information or their entire account from the website simply by logging into their Account and following prompts.